Trance Host agrees to abide by the following Code of Ethics in their business conduct:
- Provide accurate and up-to-date hosting product information
- Provide helpful solutions to sales and support requests
- Honor the money-back guarantee period specified
- Provide clear and proper billing
- Provide Secure Sockets Layer (SSL) encryption during payment transactions
- Resolve customer disputes promptly and professionally
- Pro-actively monitor services to ensure maximum server performance and uptime
- Safeguard customer privacy by not sharing, renting or selling client information
Signed,
Russell John
CEO, Trance Host
